Privacy & Disclaimer

Hangzhou RID Life Technology Co., Ltd. · www.ruide.org Last updated: September 2026 This policy explains how we collect, use, store and share your information when you visit www.ruide.org (the "Site"). It applies to all pages of the Site, the contact form and all contact features. The Site is operated by Hangzhou RID Life Technology Co., Ltd., and you may contact us at any time at rdsm2019@163.com. Please read this Privacy Policy carefully before accessing or using the Site. If you do not agree with this policy, please stop using the Site. 1. Information We Collect (1) Information you provide: When you send us a message through the contact form, or contact us by email, phone or instant messaging apps, we receive the content you choose to provide, which may include your name, company name, email address and message. Form submissions are not stored in the Site's database. (2) Technical information collected automatically: The Site uses Google Analytics 4 ("GA4") to measure website traffic. GA4 uses IP addresses only temporarily during data collection to estimate a visitor's approximate location; it does not log or store visitors' IP addresses and does not use IP addresses to identify individuals. Cookies are used only for de-identified device recognition. Through cookies, the system obtains your device and browser type, the pages you visit, the time of your visit, and the contact options you click (such as WhatsApp, email or phone links). Cookies can recognize repeat visits from the same browser, and the data is de-identified. In addition, your browser's local storage (localStorage) records the source of your first visit, which is used only for traffic attribution. 2. How We Use Information To handle and respond to your business inquiries and questions; to keep the Site running properly and troubleshoot technical issues; to measure Site traffic and analyze content performance on an aggregated basis; and to fulfill obligations under applicable laws and regulations. 3. Cookies and Local Storage The Site has no login, payment or similar features. The cookies and local storage it uses serve mainly for website analytics and advertising measurement. This data is used in aggregated form, and we do not use it to identify you personally. Google, as a third party, may use the relevant cookies to show you personalized online ads. You can turn off Google personalized ads on Google's Ad Settings page; doing so does not stop ads from being shown, but ads will no longer be personalized based on your browsing activity. On your first visit, you can accept or reject analytics cookies through the cookie prompt; analytics and advertising cookies are enabled only after you actively opt in and give separate consent. Rejecting them does not affect your ability to browse the Site or use its contact features. You can also delete or block cookies, or block the analytics script, through your browser settings or a blocking tool, without affecting normal browsing of the Site. 4. Third-Party Services and Cross-Border Data Transfers 4.1 Service providers We do not sell your personal information, nor do we provide it to third parties unrelated to the operation of the Site for marketing purposes. To operate the Site, the following service providers have access to the relevant data: (1) Website hosting provider Vercel Inc. (United States): the Site is deployed on its global server network, and page requests are processed by it; (2) Form delivery service Web3Forms (United States): it forwards your form submissions to our email inbox and processes them only for that purpose; (3) Google LLC (United States): it processes de-identified traffic data through Google Analytics and, where enabled, measures advertising performance through Google Ads. Each provider's privacy policy is available at: Vercel: https://vercel.com/legal/privacy-policy; Web3Forms: https://web3forms.com/privacy; Google: https://policies.google.com/privacy ■ Vercel Inc. (privacy@vercel.com): Destination: United States and its global server network; Transfer method: Transmitted over HTTPS encryption when you visit the Site; Personal information transferred: IP address, device and browser information, pages visited and time of visit; Purpose: Hosting the Site, responding to page requests, security protection; Retention period: Runtime logs are kept briefly, for up to about 1 day. ■ Web3Forms (support@web3forms.com): Destination: Servers in the United States and the EU; Transfer method: Transmitted over HTTPS encryption when you submit the form, then forwarded by email to our company inbox; Personal information transferred: Name, email address, company name (optional), message, and your IP address at the time of submission (used for spam filtering); Purpose: Forwarding your inquiry to our company inbox; Retention period: Up to 3 years, then automatically deleted. ■ Google LLC (https://support.google.com/policies?p=privpol_privts): Destination: United States and Google's global servers; Transfer method: Transmitted over HTTPS encryption by the Site's analytics script; Personal information transferred: De-identified analytics data (device and browser type, pages visited and time of visit, traffic source, contact options clicked); IP address is used only to estimate approximate region and is not stored; Purpose: Website analytics; Retention period: Detailed data: 14 months; aggregated reports contain no personally identifying information. 4.2 Cross-border data transfers The operator of the Site is located in the People's Republic of China. Depending on where you are located, your information may be transferred across borders as described below. By agreeing to this policy, you agree to the transfer of your information outside your country or region: 1. Visitors in Southeast Asia and elsewhere outside the People's Republic of China: information you submit through the contact form will be relayed through the overseas services listed above and then transferred to and stored in our email inbox and business systems located in the People's Republic of China; this constitutes a cross-border transfer from your country or region to China. We apply the following safeguards: (i) data protection agreements, or contract terms containing data protection obligations, with the service providers listed in this policy; (ii) encryption in transit (HTTPS/TLS); and (iii) processing only the minimum information necessary to respond to your inquiry. The rights you have under the laws of your country or region, including the rights to access, correct and delete your information, to withdraw consent and to lodge a complaint with a supervisory authority, are not diminished by the cross-border transfer and may all be exercised as set out in Section 6 of this policy. 2. The legal bases and safeguards we rely on for cross-border transfers are set out below for certain countries and regions: (1) Singapore: through contract terms with recipients containing data protection obligations, we ensure that your personal data receives, outside Singapore, a standard of protection comparable to that under Singapore law; (2) Thailand: we have legally binding instruments in place with recipients as appropriate safeguards and, as required by Thailand's Personal Data Protection Committee, disclose the following to you: the destinations are China and the United States; the purposes are responding to inquiries and website analytics; the data transferred is the name, company name, email address and message you submit in the form, together with de-identified analytics data; and the recipients are the service providers listed in Section 4.1 and the operator of the Site. You may exercise your rights of access, correction, deletion and withdrawal of consent against those recipients and us; (3) Indonesia: we have binding and adequate safeguards in place with recipients; where such safeguards are insufficient, we will transfer your data only after obtaining your consent in the form; (4) Malaysia: in the form, we inform you of the destination (China), the identity of the recipients and the purpose of the transfer, and transfer your data only after obtaining your express consent. If you do not consent to the transfer, you may contact us by the phone number or instant messaging channels published in this policy, without affecting business communication; (5) Philippines: as the personal information controller, we remain accountable on an ongoing basis for your personal information transferred abroad and ensure that recipients maintain protection no lower than the standard set out in this policy; (6) Vietnam: before any transfer, we will complete a cross-border transfer impact assessment and carry out the corresponding procedures with the competent Vietnamese authorities as required by law and, except in the exceptional cases provided by law, transfer your data only after obtaining your consent in the form; 3. Visitors in mainland China: the hosting, form and analytics services used by the Site are located outside China. When you submit the form, your personal information will be transferred to overseas recipients (Vercel Inc., Web3Forms and Google LLC, all with servers in the United States) for processing. For such provision of personal information outside China, we will fulfill the following obligations under the Personal Information Protection Law of the People's Republic of China: (1) on the form page, inform you of the overseas recipients' names and contact details, the purposes and methods of processing, the types of personal information, and the methods and procedures for exercising your rights of access, copying, correction, deletion and other rights against the recipients, and transfer your information only after obtaining your separate consent; (2) ensure that the recipients' processing meets the protection standards required by Chinese law through the means provided in Article 38 of the Personal Information Protection Law, such as entering into the standard contract for the cross-border transfer of personal information with the overseas recipients. If you do not agree to the above cross-border transfers, you may contact us through the contact details published in this policy (these channels do not go through the overseas form service), or stop using the Site. This does not affect any of your rights, other than in respect of transfers that have already taken place. 4.3 Disclosure required by law Where judicial or regulatory authorities compel disclosure under the law, we will provide the relevant information in accordance with the law and, to the extent permitted by law, inform you of the disclosure (unless the law prohibits us from doing so). 5. Retention Your inquiry is kept as a record of business correspondence. Inquiries that do not lead to a business relationship are generally kept for 3 years; if a business relationship follows, the longer retention periods required by commercial, financial and tax regulations apply. Information is deleted once its retention period expires. You may also write to us at any time to request earlier deletion of your inquiry. The retention period for detailed analytics data is configured by us in our Google Analytics account; this data is de-identified and cannot be used to identify a specific individual. We keep only aggregated website traffic reports, which contain no personally identifying information. You can stop the generation of analytics data associated with your browser by withdrawing your cookie consent. 6. Your Rights Wherever you are located, you may access, correct or delete the information you have submitted to us by emailing rdsm2019@163.com. After verifying your identity, we will respond and act on your request within 15 working days. We may refuse, in accordance with the law, requests that are repetitive or lack reasonable grounds; if we refuse a request, we will explain the reasons in our reply. You also have the rights under applicable law to data portability, to withdraw consent and to lodge a complaint with a supervisory authority. 7. Security We use industry-standard technical measures to protect your information. However, no data transmission over the internet can be completely secure, and we cannot guarantee that transmission is entirely risk-free. 8. Links to Third-Party Websites The Site contains links to external third-party websites. Once you follow such a link, that website's own privacy policy applies; we recommend that you review it to understand how it handles data. 9. Protection of Minors The Site is intended for business visitors and is not directed at persons under the age of 18. Minors should not submit any personal information through the Site. If we inadvertently collect personal information from a minor, we will delete it as soon as possible after being notified. 10. Cross-Border Transfer and Storage Location Information you submit through the contact form will be forwarded via the overseas services listed in Section 4 of this policy to the operator's email inbox in the People's Republic of China, where it is kept. We will protect your personal information to a standard no lower than that required by the laws of your jurisdiction and ensure that you can exercise the rights set out in Section 6 of this policy. 11. Data Security Incident Notification If a security incident such as the leakage, alteration or loss of personal information occurs or may occur, we will promptly initiate our incident response and assess its impact. Where applicable law requires us to report to regulators or notify affected users, we will do so within the statutory time limit. 12. Changes to This Policy We may revise this policy from time to time. Updated versions will be published directly on this page, with the date at the top updated. For material changes, we will notify you through a notice on the Site or by email to visitors who have recently contacted us. 13. Right to Complain You may also lodge a complaint with the data protection authority in your country or region. This policy is issued by Hangzhou RID Life Technology Co., Ltd.